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We want to ensure you have the info you need. We've answered the most common questions about Figure here, but please reach out if we can help.

Home Equity Line Application Support

loans@figure.com  Opens in a new window. 888-819-6388

Not for use for State of New York mortgage applications or products

Mortgage Information for Insurers

Figure Lending LLC

ISAOA/ATIMA

P.O. Box 2095

Carmel, IN 46082

Active Loan Support

Loan Payoff Requests

payoffrequests@figure.com   Opens in a new window.

Customer Loan Support

myaccount@figure.com  Opens in a new window. 888-527-1950

Not for use for State of New York mortgage applications or products

Notices, complaints and inquiries

Qualified Written Requests, Notifications of Error, or Requests for Information concerning your loan must be provided in writing and directed to this PO Box address in order to be treated as such.

P.O. Box 40534 Reno, NV 89504

Note loan payments are only accepted via ACH. Payments sent to this address will not be accepted.