Before You Apply

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To generate a pre-qualified rate we create a soft inquiry, which does not affect your credit score. You may see this soft inquiry on your credit report, but it’s only visible to you and not to other creditors or users of your credit report. However, submitting your application will result in a hard inquiry and may affect your credit score.

There may be some tax benefits for deducting mortgage interest depending on your circumstances. Please consult a tax professional for specific information related to your taxes.

Keeping your data safe and private is our top priority. We use a range of security and encryption techniques to keep your data secure. For more details on what we do with your information, please visit

Discount points in mortgage are the costs you pay in exchange for a better interest rate and lower monthly payments. For example, .125% of a point (reduction in interest rate) costs 1% of the total loan amount.

Figure offers loans on single family homes and townhouses/rowhouses. We currently lend only on primary residences. The following property types are not eligible: co-ops, commercially zoned real estate, properties zoned for agricultural purposes, multifamily (2+) real estate, manufactured housing, earth or dome homes, timeshares, log homes, houseboats, or mixed use properties.

The property must be the applicant’s primary residence. Second homes and investment properties are not supported at this time.

We lend to individual or joint borrowers. LLC, Trusts, and other ownership types are not currently supported.

No, at this time we do not lend to investment properties and second/vacation homes.

The lowest FICO score we can accept is 620 for conforming loans. For jumbo loans, the minimum FICO score requirement is 660 for rate refinance and 680 for cash-out refinance.

Figure requires hazard insurance for all properties and flood insurance for properties located in flood zone A or V. You may be required to provide proof of insurance after your loan is closed.

Whatever you want! We suggest doing something responsible - like covering any immediate necessary costs, paying off debt, or fixing up your home.

Figure uses the borrower's estimated value to calculate offers. If you qualify, you may be required to get an appraisal to confirm the value prior to closing.

You can borrow up to 80% of your home’s value (max $2,000,000.) This is subject to the Federal Housing Finance Agency's annual conforming loan limits and credit approval. Terms and conditions apply.

There may be some tax benefits for deducting mortgage interest depending on your circumstances. Please consult a tax professional for specific information related to your taxes.

No, sorry.

Most applicants are able to complete the application in about 10 to 20 minutes. From there, we’ll review and process your application. On average, it takes about 20 days before you receive a decision. If you are approved, we will alert you via email and through your member dashboard when it’s time to schedule your appraisal and closing.

You have 30 days to complete your application once you have selected your initial terms. To improve your processing speed, you can inform your employer of the pending application so they can expect to be contacted. Also, be sure to promptly respond to requests to schedule your appraisal and reach out with any questions.

After you sign your closing documents with a signing agent, you will enter a three (3) business day rescission period. The funds will be disbursed no earlier than 2-3 days after your rescission period ends.

In order to complete your mortgage refinance application, we’ll need to pull your credit report. If your credit report is locked or frozen, it’s no problem. You can contact Experian, Equifax or TransUnion to have it unlocked.

Experian Call (866) 617-1894  Opens a new window. or visit Experian  Opens a new window..

Equifax Call (888) 298-0045  Opens a new window. or visit Equifax  Opens a new window..

TransUnion Call (888) 909-8872  Opens a new window. or visit TransUnion  Opens a new window..

A conforming loan is a mortgage that is equal to or less than the dollar amount established by the limit set by the Federal Housing Finance Agency (FHFA) and meets the funding criteria of Freddie Mac and Fannie Mae. Conforming loan limits can be found here: FHFA Conforming Loan Limits  Opens a new window..

A jumbo loan, or jumbo mortgage, is a home loan for an amount that exceeds the "conforming loan limit" set for mortgages eligible for purchase by Fannie Mae and Freddie Mac, the government-sponsored enterprises (GSEs) that ultimately buy and administer most single-family-home mortgages in the U.S. The maximum amount for a conforming loan is currently $548,250 in most counties, as determined by the Federal Housing Finance Agency (FHFA). Loans that exceed the local conforming loan limit are considered a jumbo loan.

We offer jumbo loans on cash-out refinances and rate refinances (max $2,000,000.) Figure members are eligible to receive high loan balance offers with more cash-out - subject to a $500,000 cash out maximum limit. Those with balances greater than $548,250 (or the high balance conforming limit max of $822,375) have the opportunity to apply for jumbo loan offers with Figure.

  • The minimum required loan-to-value is 80% for cash-out and rate refinances.
  • The necessary debt-to-income requirements are 45% for cash-out and rate refinances.
  • The minimum FICO score for jumbo loans is 660 for a cash-out refinance and 680 for a rate refinance.
  • Other terms and conditions may apply.

You can log in to your Figure account directly from the “Log in” option on the top right of the Figure website, or through our mobile app. Primary applicants will log in using their email address, and additional signers will use the “Have an access code” feature from the same log in page. Once you log in you will be able to find details on your application and/or loan, including your documents, statements, and tax forms.

The first of every month.

Your dashboard has all of your billing documents. Simply log in to your account to see your dashboard.

You'll be serviced by Figure or subservicers that we contract with. In the event that servicing rights are sold, you will be notified at least 15 days prior to any servicing transfer.

Late fees will be applied for payments that are 15 days late, but will not exceed 5% of the late payment. Additionally, any insufficient funds penalties incur a $20 charge.

To change your account information, please contact us at  Opens a new window. or 1-888-819-6388   Opens a new window.(Not for use by New York borrowers).

You can view all of your documents on your dashboard. Just log in to your account to see it.


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Figure uses the borrower's estimated value to calculate offers. If you qualify, you may be required to get an appraisal to confirm the value prior to closing.

Sure, as long as you meet the minimum requirements for each loan.

  1. Accrued interest
  2. Principal balance
  3. Escrow
  4. Fees
  5. Remaining unpaid principal balance

We are happy to work with you and answer any additional questions you may have. Give us a call us at 1-888-819-6388  Opens a new window..

Your loan estimate may change if the terms of your loan change or your eligibility. This could occur when you select a different offer or any changes that may occur as a result of your income, credit, or property verification processes.

Once your application is approved, Figure will order your appraisal. You'll be contacted to arrange a date and time for the appraisal by a third party company we work with. If you have any questions, please contact us.

After your loan is approved, a Figure team member will reach out to you to schedule a closing appointment. You can schedule your closing appointment at a time and place of your choosing.

Figure currently only allows two borrowers.

Traditional wages paid by an employer, rental income, retirement income, child support/alimony, interests and dividends, and social security and disability qualify. At this time, we're not able to accept self-employment income. Be sure you can show your income in checking, savings, retirement, and/or investment accounts.

For verification of assets, Figure accepts 401k, IRA, Keogh, Roth, Savings, Brokerage, Money Market, checking and CD accounts.

Figure partners with an independent third party to verify your employment. You should let your employer know that you are applying for a mortgage loan and to expect an email and/or phone call to verify your employment.

An appraisal waiver is offered for certain eligible transactions where an appraisal is not required. Instead of an appraisal, a valuation supporting the loan amount is performed using analytics and property data.

Figure will determine the value of your home using an online database from Fannie Mae rather than hiring a local appraiser to personally inspect your home.

The waiver means you don’t have to pay the appraisal charges, and it can also reduce the loan processing time substantially.

Yes. It is important to know that the appraisal waiver is not guaranteed and may be revoked at any time prior to closing based on Fannie Mae’s eligibility requirements. If the loan is later found to be ineligible for the appraisal waiver, an appraisal would be required and you would be responsible for the cost of the appraisal.

Rate and Cost

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Figure offers a 15 and 30-year fixed mortgage refinance options with the following terms:

  • For a 15-year conforming loan, your refinance loan range is $75,000 to $822,375 subject to county limits and including the option to cash out.
  • For a 30-year conforming loan, your refinance loan range is $75,000 to $822,375 subject to countly limits and including the option to cash out.
  • For a 30-year jumbo loan, you can borrow up to 80% of your home’s value (max $2,000,000) for a cash-out refinance and rate refinance.
  • Figure does not currently offer 15-year jumbo loans at this time.

The maximum cash-out available is $500,000 and is subject to credit approval. Terms and conditions apply.

The costs include charges that are normally associated with a mortgage application, such as the appraisal fee, title, settlement and recording fees as well as discount points, that can cost up to 2% of your total loan amount.

Yes, you may pay back your loan at any time. There are no prepayment fees.

Figure requires escrow for conforming loans. Figure does not require escrow on jumbo loans unless the loan is a High Priced Mortgage, the property is located in a High Risk Flood zone or at the request of the borrower.

Property taxes and insurance are included. HOA dues are not included and are the responsibility of the borrower.

Mortgage rates can change daily. Start your application today to find out what rate you qualify for.

The interest rate is the cost you will pay each year to borrow the money, expressed as a percentage rate. It does not reflect fees or any other charges you may have to pay for the loan. An annual percentage rate (APR) is a broader measure of the cost to you of borrowing money, also expressed as a percentage rate. In general, the APR reflects not only the interest rate but also any points, mortgage broker fees, and certain other charges that you pay to get the loan. For that reason, your APR is usually higher than your interest rate.


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You are not obligated until you have signed your final loan documents and the three day rescission period has expired. However, you may be charged for fees incurred during the processing of your loan, such as appraisal fees or credit report fees.

If we identify a variance in your verified income compared to the stated income, a Figure team member will reach out to let you know. You will have the option to provide additional documentation (e.g. pay stubs and tax returns), or select a lower loan amount based on your verified income. In some cases, we may decline your application if your verified income does not qualify for the loan.