Contact us

Customer Support Numbers

Home Equity Line and
Personal Loan Application Support

Customer Support: 888-819-6388  Opens a new window.(Not for use by New York borrowers)

We are available Monday - Sunday

6am - 6pm Pacific time, except for major U.S. holidays.

Mortgage Refinance Application Support

Customer Support: 888-697-1506  Opens a new window.

We are available Monday - Saturday

6am - 6pm Pacific time, except for major U.S. holidays.

Active Loan Support

Customer Support: 888-819-6388  Opens a new window.(Not for use by New York borrowers)

We are available Monday - Friday

6am - 6pm Pacific time, except for major U.S. holidays.

For loan support contact

Application and Product questions: loans@figure.com  Opens a new window.

Current Borrowers: myaccount@figure.com  Opens a new window.

For general support contact

help@figure.com  Opens a new window.

Notices, complaints and inquiries

P.O. Box 40534 Reno, NV 89504 (Note loan payments are only accepted via ACH. Payments sent to this address will not be accepted.)