Frequently Asked Questions

We’re here to help.

Ways to contact us

Customer Service Hours

Customer Service Hours

We are available Monday-Saturday 6am-6pm Pacific Time, except for major U.S. Holidays

Phone Number

Phone Number

888-819-6388 (Not for use by New York Borrowers)

Notices, complaints and inquiries

Notices, complaints and inquiries

237 Kearny St. P.O. Box #170 San Francisco, CA 94108

For General Support

For General Support

help@figure.com