For Individuals

Back to top
What is Figure Pay?

Figure Pay is a deposit and payment account offered by Figure with FDIC insured funds held at UMB Bank, n.a. (“Figure Pay account”), peer to peer payment services, and a point of sale loan product (“Figure Pay Credit Loan”) to help customers finance their purchases. Figure Pay’s digital account allows customers to direct deposit funds such as payroll or government disbursements. The Figure Pay app and peer to peer payment services are offered by Figure Payments Corporation, and Figure Pay Credit Loan is offered by Figure Lending LLC.

Where is Figure Pay Available?

Figure Pay is available in Alaska, Arizona, Colorado, Connecticut, Delaware, Florida, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Missouri, Montana, New Hampshire, Nevada, New Jersey, New Mexico, Oregon, South Dakota, and Utah.

In what states are Figure Pay Credit Loans available?

If you are a Figure Pay account holder, you can apply for a Figure Pay Credit Loan if you are a resident of Alaska, Arizona, Colorado, Connecticut, Delaware, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Missouri, Montana, New Hampshire, Nevada, New Jersey, New Mexico, Oregon, South Dakota, and Utah with more states to come.

Does Figure Pay offer a real checking account for individuals?

Figure Pay is not a bank, but we do have a bank partner, UMB Bank. The Figure Pay-branded demand deposit account is held at UMB Bank, n.a. (“Figure Pay account”), and deposits at UMB are insured up to the maximum FDIC limit. These funds can be transferred to other banks or to other Figure Pay account holders and can be used to make payments at participating Figure Pay merchants.

Will I get a credit or debit card for my Figure Pay account?

Any Figure Pay account holder can request a Figure Pay Prepaid Visa® Debit Card, which can be used anywhere that accepts Visa. This allows you to use funds from your prepaid debit card to make purchases. You can also use funds from any Figure Pay Credit Loans2  navigates to disclosure 2 you’re approved for to make purchases using the Figure Pay card.

Will there be fees on my Figure Pay Deposit Account?

Figure Pay does not charge any fees. You’re welcome! If you use your card to withdraw cash at an out of network ATM, you may be charged a fee by a third-party ATM for the withdrawal of cash.

Can I earn interest on my Figure Pay account?

You do not earn interest on the deposits in your Figure Pay account, but you also pay no fees!

How do I get Figure Pay?

Go to the app store and search “Figure Pay.” Download the app and follow registration instructions. For Android users, go to the google play store to download the Figure Pay app.

Who is it available for/to?

Anyone can download the Figure Pay app, but currently, you can only sign up for a Figure Pay account or apply for a Figure Pay Credit Loan if you reside in one of the states in which Figure Pay is active.

Can I be put on a waiting list to find out when Figure Pay will be available where I live?

Yes, please provide your email via the waiting list on the website and we will send you an invitation once Figure Pay is live in your state.

Does Figure Pay have an age requirement?

Similar to other demand deposit accounts, you must be at least 18 years of age (or the age of majority in your state) to participate.

Where can I use Figure Pay?

You can use Figure Pay to send money to friends and family who are also Figure Pay users. You can use Figure Pay to make purchases at participating Figure Pay merchants. You can also use your Figure Pay card anywhere that accepts Visa in the United States.

What is a Figure Pay Credit Loan?

A Figure Pay Credit Loan is an installment loan product that allows you to buy now and pay later, while building your credit with on-time repayment. A Figure Pay Credit Loan can be used to finance a purchase of $10 up to to $2,500 at any participating merchant. You can use a Figure Pay Credit Loan at any merchant that accepts Figure Pay or Visa. A Figure Pay Credit Loan is NOT a credit card - it is a one-time installment loan that you pay back over 4 months. We do not want our borrowers to get stuck in a debt spiral of high interest, lots of fees and confusing terms.

Is a credit check required for a Figure Pay Account or a Figure Pay Credit Loan?

When you apply for a Figure Pay Credit Loan we will check your credit, but applying for a Figure Pay Credit Loan will not affect your credit score. If you do not have a credit score or you have a low credit score, don’t worry! You can still qualify by earning credit. You earn credit by making a deposit of at least $1,200 for two consecutive months into your Figure Pay account.

How does a Figure Pay Credit Loan work?

With a Figure Pay Credit Loan, you are approved for up to a specific amount but the loan is funded only at the point of sale and for the amount of the purchase, which may be less than the total amount for which you were approved.

Can I take out multiple Figure Pay Credit Loans?

You can have multiple loans outstanding at any time, but the total amount of the loans outstanding cannot exceed the total credit offer you have most recently been approved for (e.g., if you were approved for $200, the maximum number of loans outstanding at any given time would be 4 if each of the four purchases is for $50 dollars)

Does Applying for a Figure Pay Credit Loan impact my credit?

Applying for a Figure Pay Credit loan will not impact your credit.

How do I file a credit report dispute?

If you believe Figure has provided inaccurate information to consumer reporting agencies, please complete our Credit Reporting Dispute Form  Opens a new window. and email or mail it to the following address:

compliance@figure.com  Opens a new window. or

Figure Lending LLC Attn: Credit Disputes PO Box 40534 Reno, NV 84504

Figure will generally respond to your credit bureau within 30 days. The dispute process may be delayed if the information received is insufficient to identify your account or the information being disputed.

How can I get a Figure Pay card?

Login to your Figure Pay account and on the dashboard you will see a tile that says “Figure Pay Visa Prepaid Card.” Click “order now” and follow the directions.

Are there any fees associated with the Figure Pay Card?

There are no fees associated with obtaining the Figure Pay Card. But, you may be charged a fee if using an out-of-network ATM.

How does the rewards program work?

We have partnered with Dosh Holdings LLC to provide rewards to our customers. In the Figure Pay mobile app, under “Rewards” Figure Pay customers can see participating nearby retailers and respective rewards offers.

When will I get rewards?

You will see pending rewards in your transaction history. Cash rewards will be paid and visible in your transaction history once the transaction to which the reward is tied, clears.

How does Loan Mode Work?

Turning on “Loan Mode” in the Figure Pay mobile app lets you use your Figure Pay Credit Loan (once approved) to fund your next card purchase. Once activated, Loan Mode is available for 30 minutes. If you do not make a card purchase within those 30 minutes, loan mode will turn off and your next transaction will be funded from your Figure Pay account balance unless Loan Mode is reactivated.

Can I use Loan Mode for Online Purchases?

No, currently loan mode is available only for in-person retail purchases.

Why does my card summary show a beginning and ending balance of $0?

Every time you use your Figure Pay Card, the funds necessary for that transaction are “loaded” and available for the Visa network to use to settle the transaction. This means, your card maintains a zero balance before and after a purchase. As long as you have sufficient funds in your Figure Pay account, you can make a purchase!

What is the Monthly Card Summary?

This portion of your monthly statement shows the transactions you made using your Figure Pay Visa Card.

How does the referral bonus work?

You can receive a $25 bonus for each friend you refer who opens a Figure Pay account and meets the minimum purchase requirement of $50 within the first 60 days. You will also receive a $25 bonus when you open a Figure Pay account and meet the minimum purchase requirement if you were referred by an existing Figure Pay account holder. You can receive a maximum of 5 of these bonuses as both the referring and referred customer, for a total $125. To initiate a referral, click on the “Refer a Friend” tab in your app and follow the instructions. The referred customer must use the referral link they receive to sign up in order for you and your referral to receive the bonuses. If a referral receives a referral link from more than one person, Figure Pay will provide the referral bonus to the person whose link is used to complete the Figure Pay account opening process, regardless of when the referral links were sent. If a referred customer registers for a Figure Pay account using any other method, the registration will not count as a referral and the referrer and referred customer will not earn a referral bonus. The referred customer must register for a Figure Pay account using a valid and current email address that has not previously been used to register for a Figure Pay account. Referral funds will be deposited after the referred customer successfully opens their account.

We reserve the right to cancel, modify or terminate the Program at any time for any reasons. See link for Terms and Conditions.

For Businesses

Back to top
What is Figure Pay for businesses?

Figure Pay for businesses makes taking payments easier. Figure Pay is a deposit account for businesses and point of sale payment system. Using the Figure Pay app, merchants can accept contactless payments through the Figure Pay network at a fraction of the traditional cost, only 0.50% vs. up to 2.75-3.00% and receive instant settlement to your Figure Pay account for businesses.

Does Figure Pay offer a real business bank account?

Figure Pay is not a bank, but we do have a bank partner, UMB Bank, n.a. The Figure Pay-branded demand deposit account for business is held at UMB Bank, n.a. (“Figure Pay account for business”), and deposits at UMB Bank, n.a. are insured up to the maximum FDIC limit. These funds can be transferred to your account at other banks or to facilitate a refund to Figure Pay account holders.

Is there a credit or debit card?

Merchants will not receive a credit or debit card. However, you can, in your individual capacity, sign up for an individual Figure Pay account as a consumer, which will include a hybrid card that you can use at any merchant that accepts Visa.

Are there fees for the Figure Pay account for business?

There is a per-transaction fee of 0.50% on all transactions conducted over the Figure Pay network. This represents an 80% reduction in fees compared to traditional networks that charge up to 2.75-3.00% on every transaction.

How do I get Figure Pay?

Go to the app store and search “Figure Pay.” Download the app and follow registration instructions. For Android users, go to the google play store to download the Figure Pay app. Visit us at https://www.figure.com/figurepay/merchants  Opens a new window. to learn more or email us at merchantsupport@figurepay.com  Opens a new window.

iOS  Opens a new window. Android  Opens a new window.