Personal Loan FAQs
How do I access my account?
You can log in to your Figure account directly from the “Login” option on the top right of the Figure website. Once you log in you will be able to find details on your application and/or loan, including your documents, statements, and any tax forms.
When is my payment due?
Your first payment will be due approximately 30 days after the funding of your loan, and each subsequent monthly payment will be due on the same day of each following month. In the event the first payment due date falls on the 29th, 30th, or 31st of the month, the monthly payment due in a subsequent shorter month will be due on the first day of the month following the shorter month.
Where can I find my periodic billing statement?
Your dashboard has all of your billing documents. Simply log in to your account to see your dashboard.
Who will service my loan?
Your loan will be serviced by Figure or subservicers that we contract with. In the event your loan is transferred, you will be notified in advance of any servicing transfer.
What if I have a change of address?
To change your account information, please contact us at myaccount@figure.com Opens in a new window. or 1-888-819-6388 .
Where can I view my loan documents?
You can view all of your documents on your dashboard. Just log in to your account to see it.
What are the fees associated with the loan?
Figure’s only fee (if applicable) is an industry-standard origination fee ranging between 0% and 5%. Dependent on state and local laws. You will see the origination fee on your loan offer page when selecting a loan term.
You will be responsible for an origination fee of up to 5.00% of your loan amount, depending on the state in which you reside. Loan terms and fees are also subject to change.
Can I pay back my loan early without penalty?
Yes, you may pay back your loan at any time. There are no prepayment fees.